08-03-2019 08:46 AM
Hi. Forgot bios password. Have tried obtaining code but they don’t work. My error code is [i 62437811]
any help or advice greatly appreciated.
08-03-2019 08:58 AM
Welcome to the HP Support Community.
A TKB artcile exists on such issues - you may want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/I-forgot-my-password-Can-HP-help-me-reset-it/...
HP can remove BIOS/UEFI and power on passwords via a service of the computer. You can contact HP Support to set this up. Options vary depending on location and warranty status (Service fee may apply). You will have to contact HP Support for assistance on removing the password.
Here is how to reach to HP:
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