cancel
Showing results for 
Search instead for 
Did you mean: 
Alex06000
New member
3 2 0 0
Message 1 of 4
134
Flag Post

Freezing at Omen logo while start up

HP Recommended
HP OMEN 15-dh0052nf
Microsoft Windows 10 (64-bit)

Hi, my laptop HP OMEN 15-dh0052nf, during startup freezing on omen logo. After power off-power on, windows is booting as normal. But it's become really annoying me every time to reboot him that way. I tried to reset bios settings to default, hard reset with power button, windows update.... nothing helps. Hope you will advice. Thanks,

3 REPLIES 3
WAWood
Level 16
Level 16
33,811 31,352 3,071 7,583
Message 2 of 4
Flag Post
HP Recommended

@Alex06000 

From what you are saying, a warm restart has issues, but a cold restart works every time.

 

This could be due to Windows Fast Startup, which is automatically enabled during warm restarts.

 

Win10 has enabled a new hibernation process known as Fast Startup -- which is enabled BY DEFAULT. This is different from Fast Boot, which is a BIOS/UEFI option.

Fast Startup is supposed to dramatically speed up the booting process, but in some PCs, it actually slows it down or causes it to hang. It's also a new form of hibernation known as hybrid sleep -- and this causes battery drain to maintain the state of the PC while turned off. In some rare cases, it can also cause a laptop to overheat because the processor is still running and still generating heat, as this has been reported when the laptop was turned off and put inside a case.

Disabling Fast Startup might fix booting and shutdown problems.

There are two ways to disable FastStartup in Win10: (1) through the Control Panel, and (2) through an elevated command prompt.

Control Panel - Open Control Panel --> Power Options.
Select "Choose what the power buttons do"
Select "Change settings that are currently unavailable"
At the bottom of the Window, under Shutdown settings, uncheck the box regarding fast startup

Elevated command prompt - run the following command:
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F

In both cases, reboot Windows.

NOW, Fast Startup is disabled.

See if that helps.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Alex06000
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended

Hi, thanks for your quick reply, but unfortunately, it didn't help. Any others suggestions?

Cheers

Was this reply helpful? Yes No
Alex06000
Author
New member
3 2 0 0
Message 4 of 4
Flag Post
HP Recommended

Hi everyone, it's booting ok now, only i found same problem during sleep mode. I am switching it on and laptop freezing at omen logo. 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation