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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-24-2021 05:21 AM

HP Recommended
Product: HP 14 cf2508na
Operating System: Microsoft Windows 10 (64-bit)

I am supporting a client with an HP cf2508na notebook to be used with a docking station.

The HP virtual assistant advised 3 devices, one of which was the USB C Travel Hub G2.

I cannot get this device to work with this laptop, although it works fine with a MacBook.

I have just spent a very frustrating hour and a half on WhatsApp support with an HP tech who couldn't help me and told me to go to support.hp.com for help!  So here I am.

I can see that this laptop isn't listed as a compatible product in the G2 tech specs, which questions why the VA recommended it to me.

I have read a lot about the Thunderbolt Security Level BIOS setting, but I can't find this setting in the BIOS for this laptop.

Does anyone know of a solution?  Or whether there is an alternative dock which will work with this laptop?

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