GRAPHICS DRAIVER UPDATION NEED SOME TIME IT WILL BE BLANK WHITE ON DESKTOP

[HARISHMAJJI]

FIND THE SOLUTION FOR MY PC THEN DRIVER UPDATION NEED FOR THIS PC  HOW TO SOLVE THIS ISSUE SOME TIMES DESKTOP ICONS WILL BE PLAIN WHITE WHEN I RESTART IT WILL BE OPEN  

[A_Gayathri]

Hi @HARISHMAJJI,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The issue you're experiencing with your HP 15.6 Inch Laptop PC 15-D5000 (4V9Y1AV) where the desktop icons appear plain white could be related to the graphics driver or the icon cache becoming corrupted. Here's a step-by-step solution to address this problem:

Step 1: Update Graphics Driver Software and Drivers for HP 15.6 inch Laptop PC 15-d5000

Open Device Manager:

• Press Win + X and select Device Manager.

Locate Display Adapters:

• Expand the Display adapters section to see your graphics card.

Update Driver:

• Right-click on your graphics card and select Update driver.
• Choose Search automatically for updated driver software. Follow the on-screen instructions to complete the update.

Step 2: Clear Thumbnail Cache

Open Disk Cleanup:

• Press Win + S, type Disk Cleanup, and select it from the search results.

Select Drive:

• Choose the drive where Windows is installed (usually C:) and click OK.

Clean Thumbnails:

• In the Disk Cleanup window, check the box next to Thumbnails and click OK to delete them.

Step 3: Check for Windows Updates

Open Settings:

• Press Win + I to open Settings.

Navigate to Updates:

• Go to Update & Security > Windows Update.

Check for Updates:

• Click Check for updates and install any available updates.

Step 4: Perform a Clean Boot

Open System Configuration:

• Press Win + R, type msconfig, and press Enter.

Selective Startup:

• In the General tab, select Selective startup and uncheck Load startup items.

Disable Services:

• Go to the Services tab, check Hide all Microsoft services, and click Disable all.

Disable Startup Items:

• Go to the Startup tab and click Open Task Manager Disable all startup items.

Restart PC:

• Restart your PC and see if the issue persists.

Step 6: Restore Default Icons

Right-click Desktop:

• Right-click on the desktop and select Personalize.

Change Desktop Icons:

• Go to Themes and click on Desktop icon settings.

Restore Defaults:

• Click Restore Default and OK.

Refer to this document: HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV) - HP Support

I hope this helps. 

Take care and have a good day.

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