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The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
KAMILLER2
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Message 1 of 2
94
Flag Post

HOW TO BYPASS PASSWORD

HP Recommended

My  hp is asking for an administrator/power on password, after failing 3 times it sends an error code and disables the computer..... the code is 

 

A 538C474B

WHAT SHOULD I DO?

 

MODEL HP ENVY X360 CONVERTIBLE

1 REPLY 1
WAWood
Level 16
Level 16
34,610 27,046 3,123 6,760
Message 2 of 2
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HP Recommended

@KAMILLER2 

That is a Disable Code but we're not permitted to provide Disable Code bypasses anymore.

Passwords can NOT be recovered; instead, they have to be reset.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
--------------------
For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
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