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JacobRhyne
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Solved!

HP 15-ec0013dx keeps saying “This sign in option is disabled for 2 hours” Help!

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HP 15-ec0013dx
Microsoft Windows 10 (64-bit)

When I tried to log in, I got a message saying “This sign in option is disabled for 2 hours.” I have tried everything, from restarting to entering the BIOS setup and set it to defaults, but none of that works. I also tried shutting it down and booting it up, same thing. I’ve also tried hard shutting down and booting it up again, same error.

 

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WAWood
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@JacobRhyne 

This message comes up when you repeatedly try to sign in but enter invalid codes -- so MS then basically locks your PC for two hours.

 

According to what I've read online, if you leave your PC turned on for over 2 hours and DO NOT try to sign in again during that time period, the lock will expire and you then will be able to sign in normally.

 

Good Luck

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***Please mark Accept As Solution if my post solved your problem***

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WAWood
Level 16
Level 16
33,786 33,678 3,067 7,556
Message 2 of 4
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HP Recommended

@JacobRhyne 

This message comes up when you repeatedly try to sign in but enter invalid codes -- so MS then basically locks your PC for two hours.

 

According to what I've read online, if you leave your PC turned on for over 2 hours and DO NOT try to sign in again during that time period, the lock will expire and you then will be able to sign in normally.

 

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

JacobRhyne
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Thanks! Now I can sign in to my computer and everything works fine. 

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WAWood
Level 16
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@JacobRhyne 

Glad to heard that worked out for you!

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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