• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-30-2022 04:33 AM

HP Recommended
Product: HP Notebook - 15-r110na (ENERGY STAR)
Yesterday I ran the HP  image recovery tool, and reinstalled a Windows 10 (I noticed it was 21H2). all was fine yesterday and I was running all outstanding Windows updates. Unfortunately, this morning the hp 15-r110na will not bot up.
I have attempted the hard reset of removing adaptor and battery, plus holding the power button for 30 seconds.
Reconnected and it still wont boot up
I have a solid white light on the power port, and when I attempt to boot up the laptop, the light on F12 is solid orang. and there is a faint sound the fan is working. please advise
Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.