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HP 15ay053nr - admin or power on password? 3 attempts system disabled error [i 67620161]

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A2C73F17 is new system Disabled code it just have after trying the one sent to me

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Can't boot up black screen blue bar says enter administrator password..codes don't work that I've gotten from on here PLS help tried everthing even resetting bios but right back to password
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Hi @Livinglarge5570

 

Welcome to the HP Support forum. Thank you for posting.

Note that your posts have been merged here so that it is all in one place. Please, reply to this thread if any questions or follow-ups, no need to post into many threads.

 

 

If the code is different every time and if it is A2C73F17 now , then your laptop is producing a hexadecimal halt code which is stored in RAM as a 'one off' and will probably be re-calculated after a reboot. You may still be able to remove the BIOS/power on password from the machine by removing the RTC cell/battery. However, it might be on not a very good place in your PC (place, not so easy to access).

 

It is recommended that you contact HP Support and ask them for the BIOS password removal:

>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 

Hope this helps. Let me know if any issues


@Livinglarge5570 wrote:

A2C73F17 is new system Disabled code it just have after trying the one sent to me


 

 

** I am an HP employee *** I express personal opinion only *** My location: Europe *** HP Expert - Volunteer
** Click below on Accept As Solution and ThumbUp+ buttons if my comments helped or to say thanks.
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