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HP Recommended

Hi,

 

problem show after a BIOS update to version F.74 Rev.A - the whole process took a long time

 

Now after starting the device, the backlight is on and nothing is displayed. If I press the ESC key while the device is booting, the text "ESC...pause startup" will appear at the bottom and nothing else happens. I tried to restore the BIOS using a recovery pendrive and the WIN+B shortcut. The process itself starts writing new BIOS. When finished, restart and still the same (black screen with backlight). Sometimes the message "BIOS recovery(500)" will appear for a moment. Please help

 

update: I suspect that the BIOS is incorrectly assigned on the website. The first issue is from November 29, 2017 and the last one is from December 29, 2023

6 years of support is very unusual

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