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Student
Posts: 1
Member Since: ‎01-03-2018
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HP 255 G5 daily hangs and restarts randomly

[ Edited ]
Product Name: HP 255 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi, I've got severe stability problems every day with this notebook: did all the hp uefi diagnostic tests and passed 100%, did memtest and 100% error free, did fresh install of Windows 10 Fall Creators Update 2 times... PC suddenly crashes, it hangs for a couple of minutes and restarts with this precise error (catched using NirSoft BlueScreenView):

 

1.png20171220_183201.jpg20171220_184634.jpg20171220_185131.jpgIMG-20171207-WA0005.jpg

Temps are ok as you can see:
 temp.jpg

I've also updated video drivers... every single day this laptop since two months does this nasty crashing behaviour... I need you to open an RMA, I've got an Invoice that proves that PC is in warranty. Please, make me know!!!

 

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