I'm a Tech Coordinator at a school and since going into remote, I have had an alarming amount of HP Chromebook 11 G7's get returned as they are no longer charging/booting. Device is returned as "inoperable." Regardless of which side you place the USB-C adapter, the device does not register any power - for booting or charging. I've left them plugged in for over 12hrs to see if that would remedy - no success.
Just seems "dead." The devices were used for less than a year as we bought them Summer of 2019.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".