HP Chromebook won't start.

[Jimbo221101]

Over the last couple weeks it won’t power-up in the morning until the room warms-up.

Since it only gets down to around 65 degrees overnight that shouldn’t be happening.

When I plug-in the AC power adapter the power light doesn’t even go on.

None of these problems happened last year in the same room at the same temperature.

If I wait a couple of hours, it will start-up with no problem.

The battery status shows that it’s still fully charged from the previous night.

If I drain the battery down a bit, it will recharge properly with the AC adapter.

The power light now works and goes from amber to white like it should.

I did all of the steps recommended on the HP site.

1) Removed external devices. That didn’t work.

2) Perform a hard reset. That didn’t work.

3) Perform a system recovery. That didn’t work.

I've done all of the diagnostic tests and everything passes (battery, cpu, memory).

I contacted HP customer support and their response is that since I can eventually turn it on, it's not broke.

My opinion is that if it won't turn-on within the specified operating temperature, it is broke.

I've requested that it be checked-out by a local HP authorized repair shop under warranty.

But to no avail.

Quite frankly, I was kind of surprised by this.

In the past, I've just purchased HP printers.

But after this experience, I'm done with HP. 

[Arjaan]

Same issue: after a night on charger pc wont start up, does not do anything at all if try different button combinations that I can find about restart on internet. Let the chromebook lay for a week with expected slowly go down battery charge but still no effect (I am sure the power supply works).