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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎07-12-2023 12:02 PM

HP Recommended
Product: HP Chromebook x360 - 11-ae131nr

My HP Chromebook x360 won’t power on when I plug the power cord in the light that indicated it’s charging come on but the screen just stays black no matter how long I leave it to charge what is causing this and what can I do to fix it? 

Tht_killErn@il_giRl
1 person had the same question
1 REPLY 1

‎07-15-2023 01:35 PM

HP Recommended

Hi @Silverthorn13,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I suggest that you follow the steps from this document to resolve this issue. (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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