05-09-2012 10:15 AM - last edited on 02-21-2017 06:55 PM by OscarFuentes
Please find the weblink given below might help you to resolve your issue. Please reseat the Memory on your unit and have it checked incase you have 2 Memory card try with 1 card first to check.
"I work for HP."
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05-09-2012 01:28 PM
This is a very well known problem which usually may be solved by reflowing GPU (graphic chip).
Many informations about it you will find here.
I recommend you especially post number 9 which is written by CherylG.
- HP PCs - Error Messages Display on a Black Screen during Startup or Boot (Windows 10, 8, 7)
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- HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8)
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- HP PCs - Sleep and Hibernate Issues (Windows 10, 8)