01-08-2020 03:17 PM
Laptop loads Windows 10 however will not load desktop. Program continues to get stuck in a loop, and exit only will stop it
01-08-2020 11:50 PM
Can you try performing HP hardware diagnostics at boot and see if there are any hardware problems.
Turn off the PC by holding the power button. Turn on PC and continuously keep pressing ESC until the startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.
See if there are any hardware errors.
Let me know,