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11-22-2022 04:18 PM
My computer won't turn on. IT says I need a motherboard replacement, however I find this ridiculous as this laptop is less than 2 years old. This also seems to be a common problem. Has anyone experienced this? What solutions are available? I have a number of HP products but I don't want to have to switch brands to ensure durability as a quick google search shows this is a common problem among the envy and spectre line...
11-23-2022 04:21 PM
Sorry to hear that you are having problems ... I would like to help you.
There are several causes for errors:
- Charger defective (check output voltage)
- Battery defective (short circuit, disconnect and start only with charger)
- Mainboard defective (short circuit)
- Internal display cable loose or broken causing a short circuit
A good electrical technician can fix these errors by checking the short circuit and replacing the affected components on the motherboard. Bad technicians say that the main board must be replaced.
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