I have a "HP ENVY x360 - 13-ag0502sa" I purchased it in august of 2019 (out of warranty now), minimal use, occasional streaming of football or rugby games and internet shopping.
I've gone to turn it on today after about a month of not using it to do some internet shopping and it hasn't turned on which is understandable. Plugged it in and the charging light came on for about 4 seconds then went off. Checked the plug and the charger, and tried a different power source in a USB-C charger and the same thing happens.
I have read through multiple threads and attempted multiple solutions, holding down the power button for 10 seconds then trying to charge it, holding the power button down for 30 seconds to try drain any power that is still in the battery.
So i have a completely flat battery in my laptop and its not charging.
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