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Message 1 of 2
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HP EliteBook 8440p bios administrator password

HP Recommended
EliteBook 8440b
Microsoft Windows 10 (64-bit)

I have HP EliteBook 8440p notebook and i would like to enter BIOS setup in order to enable virtualization capabilities but they have password protection that I don't know. 

Can you please help me with procedure for reset BIOS passwords on this laptop?

Serial Number [edit]
Product Number VW673EC

 

------------------------------------------------

1) created password using: HPQPswd64

2) Then tried to set it as below:

 

2019/07/22 17:13:35.570503 | 9456|Setting|HP::Shared::StreamLog::StreamLog| Log Severity Level >= Info
2019/07/22 17:13:35.571500 | 9456|Info |HP::Shared::StreamLog::StreamLog| Begin.
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| ** HP Bios Configuration Utility v. **
2019/07/22 17:13:35.571500 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:36.849385 | 9456|Info |BiosConfigUtility::InitInstance| Platform: 172A - HP EliteBook 8440p
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| BIOS version: 15.18 03/09/2011
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Manufacturer: Hewlett-Packard
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Computer name: HP8440P-PC
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Serial number: CND130C2WP
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Unicode password supported: Yes
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| OS: Microsoft Windows 10 Pro 64-bit
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| OS version: 10.0.17134
2019/07/22 17:13:36.857399 | 9456|Info |BiosConfigUtility::InitInstance| Command line: [BiosConfigUtility64.exe /verbose /npwdfile: C:\Users\biosAdminPwd.bin /log]
2019/07/22 17:13:36.858498 | 9456|Info |BiosConfigUtility::InitInstance| *****************************************************
2019/07/22 17:13:37.006566 | 9456|Error |biosconfig::Utils::ShowMessage|
2019/07/22 17:13:37.008376 | 9456|Info |HP::Shared::StreamLog::~StreamLog| End.

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Message 2 of 2
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HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That is the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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