02-22-2022 05:16 PM
Hello All. I have never communicated on a support forum, so please bear with me.
I have a HP ENVY X 360 Laptop that I purchase in late November 2019. This past weekend my power button failed to work. I recall this happened before, if I remember correctly, about a year ago. After unplugging the laptop, the switch began working. I can tell you, when this happens, it really freaks me out thinking there is no way to get into my computer.
Is this a known issue? If so, am I doing something that may cause this to occur? Also, is there another method to power up the laptop if this happens again and I am unable to activate the power switch located on the left side of the laptop?
I appreciate any insight.
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