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HP Recommended
HP ENVY - 13-aq1185nr
Microsoft Windows 10 (64-bit)

System check shows memory module on my HP Envy 13 aq1185nr to be defective. Since the memory on this laptop is on board, what are my options in repairing my laptop?

 

2 REPLIES 2
HP Recommended

@ZarJB 

 

Its specs

 

       https://support.hp.com/ph-en/document/c06470147

 

Sounds like you have to replace the whole System Board.

 

Regards.

BH
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