11-15-2016 06:17 PM
I have a HP Envy 15 that is nearing 2 years old this december. Just about a week ago, it started to randomly shut down with an acomponing loud pop. After reseting my computer, It still occurs. After Testing, I have isolated the problem to be whenever I apply small ammounts of pressure to the underside of the case. Does anyone have any suggestions to fix this?
11-15-2016 08:25 PM
Have you used System Diagnostics to test hard drive, and other components? Immediately after powering on start tapping F2 key. You may have to tap Esc at power on to bring up the menu where F2 is an option if simply tapping F2 at power on doesn't work.
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