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nightbird5 Honor Student
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HP Envy 15tr-c0000CT0 in sleep mode and now it will not power on

15tr-c0000CT0 (K8X38AV)
Microsoft Windows 10 (32-bit)

Short story.  Put my HP Envy 15tr-c0000CT0 in sleep mode and now it will not power on.  Any idea's how to get it to turn back on?

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HP Envy 15tr-c0000CT0 in sleep mode and now it will not power on

Hi,

 

remove the power source and the battery (if it is removable ) and press and hold the power button for 10 to 15 seconds, and connect back the charger and power it on,might work.

 

 

Cheers

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nightbird5 Honor Student
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HP Envy 15tr-c0000CT0 in sleep mode and now it will not power on

Thanks for the response.  That's what I first tried and nothing.  There is no battery to pull either.  I'm at a loss on how to fix this.  HP referred me to the beats button but this model does not have one.  I am guessing there is some key combo that will wake it up but I've no idea what that combo is.

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