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Locked

‎01-13-2023 12:35 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15m-ed1023dx
Operating System: Microsoft Windows 11

I was told by a tech that the unit doesn't Power Up due to a motherboard issue but I saw that there is an HP battery recall that may apply. Less than two years for a high-end PC and now it's dead. Any suggestions for solutions from HP.

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