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HP Envy Touchsmart m6-ko22dx not turning on or charging?

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HP Envy TouchSmart m6-k022dx
Microsoft Windows 10 (64-bit)

Hello there. So I have an HP Envy TouchSmart m6-ko22dx Sleekbook and it refuses to turn on. The white LED on the side is on which usually signifies it is charged, however, whenever I hit the power button, it starts for maybe a half of a second and then turns off again. Also refuses to charge. Is there anyway to fix this? Please help ASAP, thank you.

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Dear Customer,

 

Welcome and Thank you for posting your query on HP Support Forum

 

It looks like you are not able to Power ON the Notebook and wanting to fix the issue

 

Please perform below shown steps to find out if this is a Software or Hardware Issue:

1. Remove all Peripherals and Cables, Disconnect them and try to Power ON the Unit

 

2. Check for LED Light Status and ensure Power Button spring action is normal

 

3. Swap with a known good Power Cord and Power Adapter

 

4. Incase no Adapter is available, Check if the Power Adapter is slightly warm

Note: This will give us a hint that the Power Adapter might be fine

 

5. Do you know if the Notebook was in Battery or Power Adapter Mode when you used it for the last time

Note: Ensure there is no liquid spillage or Power Outage

 

6. Check if the AC Adapter Port is loose/broken

 

Note: If the Notebook doesn't Power ON even with a known good Power Adapter this confirms the Hardware fault with System Board or the DC Power Circuit

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

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