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- HP Envy j-048tx laptop, getting stuck at the HP logo
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10-26-2023 04:39 PM
HP Recommended
Product: J048tx
Operating System: Microsoft Windows 10 (64-bit)
I have an HP Envy j-048tx laptop, getting stuck at the HP logo when it startup normally and same thing happen when trying to do automatic recovery.
Last time I saw it working was when I entered the wrong windows password a lot of times and keeping it in the shelf for months.
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