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‎08-03-2019 08:41 AM

HP Recommended
Product: HP Envy

I was on my computer last night, turned it off. Everything was normal. Got up and tried to turn it on and it will not turn on. The battery light is on, but the power never attempts to come on. 

 

I have tried unplugging and holding down the power button, plugging back in. Still nothing. 

Tags (1)
1 REPLY 1

‎08-05-2019 03:10 PM

HP Recommended

@EmilyD1

 

Welcome to HP support community.

 

Provide the computer model number or the product number.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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