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‎04-14-2024 04:51 AM

HP Recommended

Laptop worked then didn’t. It’s 5 mths old. Occasional use. Power unit is ok it just won’t power up - no lights completely dead. Also has internal battery. Sounds like need prof help. 

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1 REPLY 1

‎04-19-2024 12:03 PM

HP Recommended

With a laptop this new, you need to confirm the warranty is still in place:

 

Here is a link to an HP document about doing a warranty check on a desktop:


https://support.hp.com/us-en/document/c06287911

 

yeah I know it says Desktops, but the check site should work the same for laptops.



I am a volunteer and I do not work for, nor represent, HP
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