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HP Recommended
HP ENVY Laptop PC 13-ba1085cl

Laptop will not start after installing latest update.  No battery access, held start button for 10 seconds and nothing.  Please advise!

1 REPLY 1
HP Recommended

Hello @VeryAnnoyed20 

Sorry to hear that you are having problems ... I would like to help you.

 

Do you have valid HP warranty ?

 

(1) Power off computer

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
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