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HP Recommended
Microsoft Windows 7 (64-bit)

hello, first time poster here. sorry if I put this in the wrong category. My brother bought a HP G61 at a yard sale. he went to plug it in, but the screen is dead. I've tried a hard reset but nothing changes. there are 2 lights blinking by the caps lock and page up buttons. they do not stop blinking. I assume the battery is dead, but i'm not to good at finding out. I there a way to cast this to an external screen in the meantime to check the OS?

 

Any information is appreciated. 

1 REPLY 1
HP Recommended

 Hi @LiamGil,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

This looks like a Hardware issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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