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HP Recommended
Pavilion
Microsoft Windows 10 (64-bit)

I have a gaming laptop that won`t start. 

 

The initial problem was that when I started it freezes at HP logo. 

Was not able to boot an installation from USB or anything. 

Tried to found some ideas and I disabled the legacy support, the secure boot was also disabled. 

Now I can`t even enter the bios setup. 

When I start the laptop I can see just a black screen. 

 

Is anything there to try?

 

Thank you!

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