HP Gaming Pavilion 15 Bios Issuse

[bassc]

Hello everyone. I have a HP Gaming Pavilion - 15-cx0040nt gaming laptop and I have a bios problem. I turned on my laptop and the caps lock started blinking. Bios error message. I did the Bios Recovery Procedure(winkey+ b or v) and I could see the screen. I mean I could turn on the laptop, and Windows started. After that, i updated the Bios on Windows with the latest version. After I finished my usage i turned off the laptop properly. Hours passed and i tried to turn on the laptop again but bios error again!! The caps lock is blinking, no screen again!! Same issue but i updated the Bios!... Anyway, I doubted that maybe i couldn't update the bios properly. I started all processes again and now i am sure that i updated the Bios properly. But when i turn off the laptop Bios error comes back. I am an IT so i know how things are going on computers. So, what's the problem? Bios chip broken? Or any suggestion i can do? By the way, my laptop battery is fine, other devices work fine on my laptop.

[Irfan_06]

Hi @bassc,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the laptop hardware as you have performed all the possible troubleshooting and may need repair.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support