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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP LAPTOP BOOTING ISSUE SrtTrail.txt Log Error

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03-04-2024 08:10 PM
When I open my pc I get this error message D:\Windows\System32\Logfiles\Srt\SrtTrail.txt. I tried a different approach but I can't fix it. I opened it in Notepad and here is the issue:
Boot critical file d:\efi\microsoft\boot\cipolicies\active\{cdd5cb55-db68-4d71-aa38-3df2b6473a52}.cip is corrupt.
Also, there is a battery alert
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery
may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit www. hp. com/go/ techcenter/startup
Does the battery alert concern my booting issue?
03-14-2024 04:48 PM
Here's a link to an HP document about the 60x series errors:
https://support.hp.com/us-en/document/ish_7041771-7042020-16
I am a volunteer and I do not work for, nor represent, HP