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JamieZ Student
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HP Laptop BIOS Password Reset

HP 15-bs095ms
Microsoft Windows 10 (64-bit)

Hi! It seems I’ve forgotten my BIOS password. I’ve tried resetting the CMOS battery and waiting hours but it’s not working. I’m still getting a message: System Disabled [i 54172289] after failed password 

 

Dont know what what else to do. Can you please help?

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HP Laptop BIOS Password Reset

@JamieZ 

 

Unfortunately --NO.

 

I wish we could help you, but sorry, due to recent changes in Community policy, we are no longer able to provide any assistance with password reset or recovery issues.

Also please note that now, to resolve a forgotten BIOS password issue, a system board replacement is required -- and additional customer costs apply.

According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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