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HP Recommended
Laptop 15-bs113dx
Microsoft Windows 10 (64-bit)

After I installed the latest BIOS update from HP the laptop will not boot to the BIOS where everytime I try to start the machine I just get a blank screen infinity. The machine does not shut itself off or beep. Can you please provide some methods in which I can fix this . I tried using the USB bios reset method using Win+B or Win-V with no success so far. Thanks

5 REPLIES 5
HP Recommended

Hi @BooCatTech,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

1. Perform a Hard Reset

  1. Turn off the computer by pressing down the power button until it completely shuts down.
  2. Disconnect the power adapter from the laptop.
  3. Remove any external devices connected to the laptop (e.g., printers, external drives).
  4. Press and hold the power button for approximately 15 seconds to clear residual power.
  5. Reconnect the power adapter (without reconnecting any other peripherals).
  6. Attempt to start the computer.

2. Use HP BIOS Recovery with USB Drive

If the Win+B or Win+V method did not work, you can create a BIOS recovery USB drive from another working computer:

Create the USB Recovery Drive:

  • Get a USB flash drive with at least 1 GB capacity.
  • On another working computer, download the latest BIOS for your specific HP laptop model (15-bs113dx) from the HP Support.
  • Follow the on-screen prompts to create a BIOS recovery USB flash drive.

Install the BIOS Recovery File:

  • Insert the BIOS recovery USB flash drive into the unresponsive HP laptop.
  • Press and hold the Windows + b keys, and then simultaneously press and hold the Power button for 2-3 seconds, then release the power button but continue to hold the Windows + b keys.
  • The HP BIOS Update screen should appear, and the recovery process should begin automatically.
  • Follow any on-screen instructions to complete the recovery process.

3. Reset the CMOS (Complementary Metal Oxide Semiconductor)

In some cases, resetting the CMOS can help resolve BIOS issues:

  1. Turn off the laptop and disconnect all external devices.
  2. Disconnect the power adapter and remove the laptop battery if it's removable.
  3. Press and hold the power button for approximately 25 seconds.
  4. Reinsert the battery and reconnect the power adapter.
  5. Attempt to start the computer.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

@Kuroi_Kenshi would you please provide me the BIOS recovery file of hp 15bs061nia,  in a compressed file because I have not second pc to make the BIOS recovery flash drive, and please provide it with full folder structure.

HP Recommended

Hi @BooCatTech,

 

Welcome to the HP Support Community! 

 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

I text you.

Please check your inbox.

HP Recommended

@krnydv09 

I have replied to that please check and revert for any clarification.

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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