12-18-2019 10:13 PM
My HP Elitebook x360 has been working perfectly until yesterday where is suddenly switched off and is now not turning on. I have checked the power supplies and chargers and they both seem to be working. The caps lock key and charging light sometimes flash when I hold onto the power button.
I would greatly appreciate if someone could help!
12-19-2019 04:33 AM
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Little Boy Blue, come blow your horn.