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Message 1 of 2
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HP Laptop Won’t Turn On

Pavilion 14-BS038NA



I have a HP Pavilion 14-BS038NA that has been running fine with no problems. I put it to sleep mode yesterday morning and now it will not turn on. Even when the charger cable is attached it does not show the laptop is charging. I have tried both a replacement cable and resetting by removing the battery and holding the power button but nothing seems to work. Any ideas? 😞 

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Message 2 of 2
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HP Recommended

HP Laptop Won’t Turn On



At this point I would request you to contact  HP Support for Service Options


Click on this link - and select your Country to get the Contact details for HP Support


Thank you


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