HP Laptop will not boot up, just goes to blue screen

[Wasteswimmer1]

I tried to do system restore for some software issues,  it froze in system restore,  I turned it off and turned back on,  will not go past  blue screen after HP logo comes on.  

[asmita6658]

Hi @Wasteswimmer1

Welcome to the HP Support Community. 

Try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery. 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

Step 2 System Restore -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Go to Recovery Manager and click on System Restore. 
7) Choose a Restore point or a Restore date when the computer was working fine. Choose a different date this time. 
8) Click on OK to initialize the System Restore.

If the issue still persists, test the hard drive using these steps -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F2 once. 
4) Go to Component test. 
5) From the list, run the Hard Drive (extensive) test. 

You may also refer to this guided troubleshooter - HP PCs - No Power or No Boot Troubleshooting 

Let me know how that goes. 

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