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JASHUSA
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Message 1 of 2
82
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HP Recommended

HP NOTE BOOK

Microsoft Windows 10 (64-bit)

I DON'T HAVE A QUESTION AS MUCH AS I HAVE A COMPLAINT. I'M EXTREMELY DISAPPOINTED IN THE LATEST HP NOTEBOOK I BOUGHT. WHILE I'VE OWNED IT FOR LAST THEN 1 YEAR I NOTICE MY WARRANTY HAS ALREADY EXPIRED. I ALSO NOTICED IT EXPIRED JUST IN TIME. FIRS ONE OF THE HINGES ON MY LAPTOP BROKE,  THEN THE DISPLAY PANEL BEGAN COMING APART. I'VE SINCE TAKEN IT TO A REPAIR SHOP WHERE I LEARNED IT'S A FAIRLY COMMON PROBLEM WITH THE HP NOTEBOOK. ONCE AGAIN AN EXTREMELY DISATISFIED CUSTOMER.

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HP Support Agent
HP Support Agent
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Message 2 of 2
45
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HP Recommended

HP NOTE BOOK

@JASHUSA

 

I understand your concerns and frustration

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you

KrazyToad
I Am An HP Employee

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