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HP Notebook enciende pero se queda pantalla en negro

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HP 15-bw032wm
Microsoft Windows 10 (64-bit)

HP 15-bw032wm


HP Notebbok enciende pero la pantalla se queda en negro.

El abanico se queda continuamente funcionando


El led de la tecla de nayúsculas (CAPS LOCK)

  Parpadea 5 veces lento y después 3 veces rápido

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Hi CHARLIE196320

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.


I work on behalf of HP.
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