• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
OMEN Laptop - 15-en0013dx
I have a hp omen 15 2020 and I just replaced the ram to 32gb ddr4 3200mhz from the original 8gb. When I turn it on (hold down) there is a white light for like 2 seconds and I hear the fans turn on but everything shuts down again. The charger is plugged in too.
1 REPLY 1
HP Recommended

@Tobi49 

 

The specs of your machine is

 

           https://support.hp.com/au-en/document/c06657658

 

It has 8 GB DDR4-3200 SDRAM (2 x 4 GB) now. You should be able to upgrade to 32GB (2 x 16GB) using COMPATIBLE RAM  such as: https://www.crucial.com/memory/ddr4/ct2k16g4sfra32a/ct18876818  (not all 3200MHz RAM sticks are the same).

 

You can also upgrade to 64GB using : https://www.crucial.com/memory/ddr4/ct2k32g4sfd832a/ct18876815

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.