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piohabi
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HP OMEN 15-DC0005NW NOT STARTING

HP OMEN 15-DC0005NW
Microsoft Windows 10 (64-bit)

cannot seem to power on my omen laptop. Power button lights on and off after 4-5 seconds. No activity. Dead monitor. Dead fan. Appreciate much for those who can help out. Thanks. I tried once 15 seconds or more to push power button, too without battery.

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Level 3 Karthikwhizkid
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HP OMEN 15-DC0005NW NOT STARTING

Hi Piohabi,

Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 60 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter, and check if the unit powers on.

 

In case the unit doesn't power on, with the AC adapter connected press and hold the windows key, the letter B and the power button key for a minute and try.

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***


Regards,
Karthik Nataraj

I am an HP employee.
I'm speaking on my behalf only and I'm not speaking for HP.

Please click the thumbs up button to say "Thanks!"
Clicking "Accept as Solution" on a reply that solves your problem makes it easier for other people to find solutions.

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piohabi
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HP OMEN 15-DC0005NW NOT STARTING

Hi, thanks you so much for your time. I have tried both of these options, but it's still not working ;/

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