HP OMEN 15 laptop won't turn on

[takara]

Laptop shut off instantaneously during standard use and won't turn back on;

- Battery was at 100%
- Power adapter is fully functional
- Power reset doesn't seem to do anything

- Charging LED remains off when it is plugged in

Nothing on the inside appears to be out of place or visibly damaged, so seems like a power supply or motherboard issue if I had to guess, any suggestions on how to get professional help with it?

[Dilip_18]

Hi@takara,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing No power issues with the HP Omen Laptop. It could be a hardware issue on the PC. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Click on this link - https://support.hp.com/us-en/contact-hp 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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