HP OMEN 16 Screen turning off when plugged in (charging)

[OMENPRINCE10]

Basically, my laptop monitor turns off the moment i plug my laptop to charge, I've tried several fix and so far here are the things I've noticed:

• The laptop works normally if it is not plugged in
• The screen remains to be normal in safe mode even if it's plugged in
• The screen remains to be normal in BIOS even if it's plugged in
• The only issue here is that, the screen is not turning on in normal mode the moment I try to plug it in
• I tried changing refresh rate, power modes, updating drivers, uninstalling previous updates, but none of them works.

I think there is no hardware issue on my laptop since I've also tried doing diagnostics. Please help me, my warranty ends in 5 days. 

[BeemerBiker]

submit a warranty claim immediately.

If possibly do it by email so you have a record the problem exists during the warranty period.  Otherwise make a note of the phone call time and the HP representative you walked to.

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center

[OMENPRINCE10]

How do I submit a warranty claim? Are there any other things I should bring with when going to the service center?

[BeemerBiker]

Get a printout of the screen that shows it is still in the warranty period.  Make a call and get the name of the rep and document your call.

Click here to check warranty
and
Click here for world-wide contact info
Or contact the closest authorized service center