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10-13-2020 06:31 AM
I have HP omen 15 ax236tx laptop , after update from old F48 to new latest bios F55, laptop stopped booting and when power on laptop i get only capslock Led flashing 5long 3 short and fan spins but no display. Tried Win+V key to reset CMOS but it worked for the first time and then when i tried it second time it failed . I have reseated RAM and did hard reset and CMOS battery replaced but still capslock flashing 5long 3 short. I have also flashed bios chip with SOCI8 clip adapter but still same issue
10-15-2020 10:03 AM
Welcome to HP Community
I have gone through your Post and I appreciate all your efforts and expertise in troubleshooting this issue
At this point I suggest you contact HP Support in your region for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
10-15-2020 12:10 PM
issue still exist. HP has no reliable service partner here in Islamabad Pakistan. Pakistan is not listed in HP location tab or selection tab. If there is no tab for Pakistan how HP is going to do business here in Pakistan or provide service to potential customers in future.