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nnLuca Student
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HP PC HARDWARE DIAGNOSTICS

HP Notebook - 15-ac130nh
Microsoft Windows 10 (64-bit)

Hello!

Upon turning on my laptop, I was given HP PC Hardware Diagnostics UEFI. 

My laptop passed the memory test, but during the hard drive test it failed the Long DST.

It came back with the Failure ID: 0LSD7S-0009M7-XD7WMA-618303

I cannot find anything online about what this means, can someone help with this please?

 

Thanks in advance,

Luca

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HP PC HARDWARE DIAGNOSTICS

Hi! @nnLuca,

 

Please share the product number of the PC to assist you better.

 

Thanks for sharing the failure ID. I have decoded the failure ID and It sounds like an issue with the hard drive, the hard drive has gone faulty on the laptop. Please replace the faulty drive.

 

Hard Disk 1 Full Test Failure

 

If you are able to boot, Please backup the data on the hard drive before it completely fails.

 

Refer this article to know more information about hard drive failures. Click Here

 

You can contact HP support and get the service options for the PC.

 

Please contact HP support using this link. Click Here

 

Let me know if this helps!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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