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Aryannie
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HP Paviliion 15 laptop no charge light and won’t turn on after getting drained overnight.

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HP Pavillion 15

Hi so I was just using my HP Pavillon 15 last night and let it turn off by itself by unplugging the charger and listening to music with it. The next morning, I plugged it, charge light on, turned on the laptop, it booted to my desktop screen and after like a minute, it suddenly went off. No shutdown message or anything, just suddenly black screen, power off. I noticed that the charger light is not there anymore and now it won’t turn on. I tried the usual fix, removing battery, pressing power button for a few seconds and plugging charger multiple times, but with no luck. Also tried to plug the charger with the battery inserted overnight, and it did not help. I think my charger is fine because it worked before. What could be the problem? What went wrong? Any fix?

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KrazyToad
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@Aryannie

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I appreciate all you efforts and expertise in troubleshooting this issue
 

At this point I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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