HP Pavilion - 14-bk100ne not working at all after upgrade windows 11

[khmagd]

HP Pavilion - 14-bk100ne not working the screen even in boot after upgrade windows 11

[Kuroi_Kenshi]

Hi @khmagd,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Perform a Hard Reset

• Turn off the laptop by holding down the power button.
• Disconnect the power adapter and remove any peripherals (e.g., external hard drives, USB devices).
• Press and hold the power button for about 15 seconds to drain residual power.
• Reconnect the power adapter and try to restart the laptop.

Check the Connections

• Ensure that all the connections to and from the laptop, such as power and display cables, are properly secured.
• If possible, connect the laptop to an external monitor to check if the issue might be with the display.

BIOS Access

• Restart the laptop and immediately start pressing the F10 key repeatedly to try to access the BIOS setup. If you can reach the BIOS, this indicates that the issue is likely software-related rather than hardware-related.

Perform a System Restore

• Insert installation media or recovery drive and boot from it.
• Select "Repair your computer" and navigate to "Troubleshoot" -> "Advanced options" -> "System Restore".
• Choose a restore point prior to the Windows 11 upgrade, if available.

Reset the BIOS

• If able to access BIOS, select the option to restore defaults.
• Save settings and exit, then try to reboot the system.

Check for Faulty Hardware

• If there is no display on an external monitor and the laptop still refuses to boot, there could be a hardware fault. Checking key components such as RAM and storage for any dislodgment might help (if comfortable doing so).

Start in Safe Mode

• If you have access to any kind of bootable media, force the system to boot in Safe Mode by selecting Shift + Restart and accessing Troubleshoot options.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,