• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-28-2018 02:49 AM

HP Recommended
Product: HP Pavilion 15-ab081nc
Operating System: Microsoft Windows 10 (64-bit)

Hello Colleagues,

 

After "Power" button pressing I receive 3 long signals of the bios. Black screen and "Caps lock" "shows" 3 long and 2 short lights. Then all repeats. 3 signals and "caps lock" lights.

Could you please help me to understand what the problem is?

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-28-2018 02:58 AM - edited ‎07-28-2018 02:59 AM

HP Recommended

Hi

 

Possibly

https://support.hp.com/us-en/document/bph07107

Hardware
3.2
The embedded controller has timed out waiting for BIOS to return from memory initialization.
Indicates potential memory failure.
  1. Reseat memory.
  2. Correct memory configuration (correct DIMM placement and size/type matching).
  3. Test with known good memory.
  4. Replace affected component.

 

 

3
Memory read or write failure

If in doubt please ask.

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎07-28-2018 02:58 AM - edited ‎07-28-2018 02:59 AM

HP Recommended

Hi

 

Possibly

https://support.hp.com/us-en/document/bph07107

Hardware
3.2
The embedded controller has timed out waiting for BIOS to return from memory initialization.
Indicates potential memory failure.
  1. Reseat memory.
  2. Correct memory configuration (correct DIMM placement and size/type matching).
  3. Test with known good memory.
  4. Replace affected component.

 

 

3
Memory read or write failure

If in doubt please ask.

Was this reply helpful? Yes No

‎07-28-2018 03:00 AM

HP Recommended

That decodes to a hardware issue and indicates potential memory failure.

 

1) reseat the memory module(s)

 

If that does not correct the issue and there are two modules installed, test one at a time in the most inward slot.

 

Replace the failed memory module.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-28-2018 03:52 AM

HP Recommended

thank you!

Was this reply helpful? Yes No

‎07-28-2018 03:53 AM

HP Recommended

Thank you!

Was this reply helpful? Yes No

‎07-28-2018 03:57 AM

HP Recommended

Prego.

Was this reply helpful? Yes No

‎07-06-2019 08:51 AM

HP Recommended

how did you solved it

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.