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tmajesty Honor Student
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HP Pavilion 17 wont turn on

Pavilion 17 e098nr
Microsoft Windows 8 (64-bit)

Hello my laptop wont turn on ivee searched every where and i get the pull the battery out discharge the laptop and plug in batteries/chargers to see if it turns on and none of them have worked, is there another way to reset the laptop or something i can do i hate not being able to turn it on anymore.

 

what can i do to make this laptop work once more

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tmajesty Honor Student
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HP Pavilion 17 wont turn on

its monday this and alot more threads could have been answered, please i have school work

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HP Support Agent
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HP Pavilion 17 wont turn on

@tmajesty,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that computer is not powering on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you checked the laptop with a different adapter?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://hp.care/2ymhlc5

 

If you continue to face the issue, I recommend you contact HP phone support to check the available service options for your computer as it may be a hardware issue.

 

Here is how you can get in touch with the phone support.

  1. Click on this link – https://hp.care/2moMFSc
  2. Click on “Continue as guest”.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on “Show Options”.
  6. Fill the web-form. A case number and phone number will now populate for you.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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HP Support Agent
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HP Pavilion 17 wont turn on

.

The_Fossette
I am an HP Employee

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