• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎06-09-2022 11:27 AM

HP Recommended
Operating System: Microsoft Windows 11

I am trying to fix my old laptop due to some issues I have been facing:

When turning my laptop on it doesn't power up, the screen remains black and the laptop beeps twice (2 beeps 5 times). Help guides suggest updating my bios, so I headed to download the upgrade of my bios which is (F.46 Rev.A) I found it on this page https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-15-p100-notebook-pc-series/7234915/mode... 

I have downloaded the update and I am trying to install it on my second PC to create the file on my USB drive, but when I go to install it, the installer crashes  on the second screen where I should choose which drive to install the update on (seems to be a corrupted file) 

 

can anyone help me out pls? 

 

image (1).pngimage.png

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.